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Salesforce Service Engagement

Configure Service Cloud digital engagement channels: set up messaging and web chat channels, configure channel deployments, and connect an existing Agentforce channel binding. Use…

Pacote de plugins · de Salesforce

Resumo

Salesforce Service Engagement é um pacote de plugins para ferramentas de programação com IA publicado por Salesforce. Marketplaces que lemos e que o listam: 1 (Community GitHub marketplaces). Vimos pela primeira vez em 2026-10-13 e não registramos mudanças desde então. Conforme nossa passagem pelos marketplaces em 2026-10-13.

Nas próprias palavras, em Community GitHub marketplaces:

Configure Service Cloud digital engagement channels: set up messaging and web chat channels, configure channel deployments, and connect an existing Agentforce channel binding. Use when setting up messaging, web chat, digital engagement deployments, or messaging-site integration.

O que pede

  • Instala-se como pacote de plugins

Nenhum dos marketplaces que lemos publica as ferramentas ou as configurações que ele pede.

O que declara, pede e executa, por completo

Instale apenas plugins de desenvolvedores em quem você confia. Mostramos o que os marketplaces publicam e não testamos plugins.

Funciona com

  • Claude Code

Pelos marketplaces que o listam e pelo transporte MCP que declara, conforme cada cliente documenta. Não testamos plugins.

Conectar

Comandos e configurações gerados apenas a partir do que os marketplaces declaram. Não os executamos por você e não testamos plugins.

Como plugin do Claude Code

Gerado a partir do que Community GitHub marketplaces declara.

Claude CodeDentro de uma sessão do Claude Code
/plugin marketplace add forcedotcom/sf-skills
/plugin install service-engagement@salesforce

Onde está publicado

MarketplaceStatusVersãoNúmerosVerificadoVisto pela primeira vez
Marketplace da comunidade forcedotcom/sf-skills (Abrir o código no GitHub) Listado 0.2.1 Forks (GitHub): 367
Estrelas (GitHub): 1 081
Sem marcação

Cada número é do próprio marketplace e nunca é somado entre marketplaces. Um marketplace que não publica números não mostra nenhum: sem número não é zero.

Listado em um marketplace da comunidade
MarketplaceRepositórioEstrelas (GitHub)
salesforce forcedotcom/sf-skills 1 081

Quais marketplaces lemos e como os verificamos

O que o pacote contém

Conforme publicado em Community GitHub marketplaces.

Skills: 8

  • service-agentforce-channel-configure
  • service-agentforce-human-escalation-configure
  • service-de-waba-integrate
  • service-digital-engagement-channel-configure
  • service-digital-engagement-deployment-configure
  • service-digital-engagement-messaging-site-integrate
  • service-email-to-case-configure
  • service-helpagent-coordinate

O que mudou

  1. Passou a ser um produto que acompanhamos
  2. Community GitHub marketplaces: apareceu

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Encontrados pelo significado, não por código ou repositório em comum: plugins semelhantes continuam sendo produtos distintos, e isto não é uma avaliação nem uma recomendação.

Este plugin é seu?

Adicione-o aos seus projetos e prove que o mantém com um arquivo no repositório, um arquivo no seu domínio ou um registro DNS. Você recebe alertas quando um marketplace o publica, o remove, muda a marca de verificado ou o que ele pede, e o endpoint remoto passa a ser monitorado como um serviço web.

Dados de Community GitHub marketplaces. Os números vêm das nossas próprias passagens regulares pelos marketplaces, última leitura em . Não publicamos dados de contato dos editores de plugins.

De onde vêm os dados: como o catálogo é montado