Ext Ops Panel
Abrir o painel

customer-support-analysis

First reply, resolution time, backlog, SLA, and CSAT analysis for Zendesk

Pacote de plugins · de Fivetran

Resumo

customer-support-analysis é um pacote de plugins para ferramentas de programação com IA publicado por Fivetran. Marketplaces que lemos e que o listam: 1 (Community GitHub marketplaces). A última mudança que registramos foi em 2026-10-23. Conforme nossa passagem pelos marketplaces em 2026-10-31.

O que pede

  • Instala-se como pacote de plugins
  • Hooks declarados: 3

O que declara, pede e executa, por completo

Instale apenas plugins de desenvolvedores em quem você confia. Mostramos o que os marketplaces publicam e não testamos plugins.

Funciona com

  • Claude Code

Pelos marketplaces que o listam e pelo transporte MCP que declara, conforme cada cliente documenta. Não testamos plugins.

Conectar

Comandos e configurações gerados apenas a partir do que os marketplaces declaram. Não os executamos por você e não testamos plugins.

Como plugin do Claude Code

Gerado a partir do que Community GitHub marketplaces declara.

Claude CodeDentro de uma sessão do Claude Code
/plugin marketplace add fivetran/skills
/plugin install customer-support-analysis@fivetran-skills

Onde está publicado

MarketplaceStatusVersãoNúmerosVerificadoVisto pela primeira vez
Marketplace da comunidade fivetran/skills (Abrir o código no GitHub) Listado 1.0.12 Forks (GitHub): 1
Estrelas (GitHub): 24
Sem marcação

Cada número é do próprio marketplace e nunca é somado entre marketplaces. Um marketplace que não publica números não mostra nenhum: sem número não é zero.

Listado em um marketplace da comunidade
MarketplaceRepositórioEstrelas (GitHub)
fivetran-skills fivetran/skills 24

Quais marketplaces lemos e como os verificamos

Como os números mudaram

Estrelas (GitHub)
unchanged desde 23.10
Histórico de Community GitHub marketplaces
  1. 2026-10-2324
  2. 2026-10-3024

Cada ponto é um dia em que lemos um número diferente; os trechos planos são dias em que o número não mudou. Números de marketplaces diferentes nunca são somados.

O que o pacote contém

Conforme publicado em Community GitHub marketplaces.

Skills: 1

  • customer-support-analysis

Hooks: 3

  • PostToolUse
  • PostToolUseFailure
  • UserPromptSubmit

O que mudou

  1. Passou a ser um produto que acompanhamos
  2. Community GitHub marketplaces: apareceu

Plugins semelhantes

Produtos cujos próprios nomes, descrições, ferramentas e skills são os mais próximos deste pelo significado, em todos os marketplaces que lemos. A proximidade é ordenada apenas dentro desta lista.

  • pm-support

    Support & customer-ops skills: Support Macro, Help-Center Article, CSAT/NPS Analysis (with an NPS calculator), Support Runbook, Escalation Tree, and KB Audit. For frontline…

    de Mohit Aggarwal · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

  • Swifteq MCP Server for Zendesk

    Connect Claude, ChatGPT or any AI assistant to Zendesk tickets, CSAT, macros and Help Center.

    de swifteq.com · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • Rulebase

    CX ops: read conversations, calls and QA evaluations from Zendesk, Freshdesk, Five9 and more.

    de rulebase.co · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • Zendesk MCP by usefulapi

    Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.

    de usefulapi.io · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • IrisAgent Support Analyst

    Ask questions about your support tickets, chats, agents and AI answer quality, with cited tickets.

    de irisagent.com · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • Customer Support

    Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.

    de Anthropic · Pacote de plugins

    Listado em: Claude: knowledge-work-plugins · Descreve quase a mesma tarefa

  • OpsDoctor

    AI-powered CRM diagnostics, workflow audits, and industry benchmarks for SMBs.

    de jhicks935-lab · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • customer-support-builder

    A meta-skill that helps you build custom customer support automation for your company. Guides through integrating with support platforms (Zendesk, HelpScout, Intercom, etc…

    de nbashaw · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

  • MCP FreeScout

    FreeScout ticket management with AI-powered analysis, search filters, and structured outputs.

    de verygoodplugins · Servidor MCP

    Listado em: Official MCP Registry, npm registry (MCP servers) · Descreve quase a mesma tarefa

  • Pendo Analytics

    Bring Pendo product analytics into Claude Code: account health, feature adoption, session replay lookup and triage, feedback analysis, and data-informed planning grounded in real…

    de pendo-io · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins · Descreve quase a mesma tarefa

Plugins semelhantes por marketplace

A mesma pergunta feita a cada marketplace separadamente: existe lá um equivalente deste plugin?

Listado em Claude Code: claude-plugins-community (5)
  • attive

    Turn Claude into your GTM analyst. Query accounts, deals, calls, and pipeline data with natural language — powered by Attive's unified data graph.

    de dpivot · Pacote de plugins

    Listado em: Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • corebee

    AI customer support operations toolkit — manage conversations, contacts, knowledge base, analytics, and team workload. 9 skills, 4 agents, 3 commands, hooks, and configurable…

    de jonny-1812 · Pacote de plugins

    Listado em: Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • intercom

    Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your…

    de intercom · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins, Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • memoriant-mcp-data-skill

    MCP server for conversational data access in Claude Code. Query CRM systems, ticket trackers, and databases using natural language. Includes schema discovery, relationship…

    de NathanMaine · Pacote de plugins

    Listado em: Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • pigment

    Analyze business data and build custom Pigment models, metrics, and boards through natural language.

    de gopigment · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude Code: claude-plugins-community, Community GitHub marketplaces · Descreve quase a mesma tarefa

Listado em Claude Code: claude-plugins-official (5)
  • Pendo Analytics

    Bring Pendo product analytics into Claude Code: account health, feature adoption, session replay lookup and triage, feedback analysis, and data-informed planning grounded in real…

    de pendo-io · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins · Descreve quase a mesma tarefa

  • intercom

    Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your…

    de intercom · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins, Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • pigment

    Analyze business data and build custom Pigment models, metrics, and boards through natural language.

    de gopigment · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude Code: claude-plugins-community, Community GitHub marketplaces · Descreve quase a mesma tarefa

  • Fullstory

    Connect Claude to Fullstory to query behavioral analytics, session replays, and customer experience insights.

    de fullstorydev · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • logrocket

    Connect Claude Code to LogRocket to query session replays, metrics, issues, and user behavior using natural language.

    de LogRocket · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official · Descreve quase a mesma tarefa

Listado em Claude: knowledge-work-plugins (5)
  • Customer Support

    Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.

    de Anthropic · Pacote de plugins

    Listado em: Claude: knowledge-work-plugins · Descreve quase a mesma tarefa

  • Pendo Analytics

    Bring Pendo product analytics into Claude Code: account health, feature adoption, session replay lookup and triage, feedback analysis, and data-informed planning grounded in real…

    de pendo-io · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins · Descreve quase a mesma tarefa

  • intercom

    Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your…

    de intercom · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins, Claude Code: claude-plugins-community · Descreve quase a mesma tarefa

  • Sales

    Prep calls, summarize and follow up, research accounts, review deals and pipeline, and write the forecast, using the CRM, email, calendar and chat tools your team already uses, or…

    de Anthropic · Pacote de plugins

    Listado em: Claude: knowledge-work-plugins · Descreve quase a mesma tarefa

  • monday CRM

    Run your monday CRM in plain language. Build a pipeline from scratch, start the day with a ranked deal briefing, spin up a forecast dashboard, audit board health, clean up messy…

    de mondaycom · Pacote de plugins

    Listado em: Claude Code: claude-plugins-official, Claude: knowledge-work-plugins, Community GitHub marketplaces · Descreve quase a mesma tarefa

Listado em Codex: openai-curated (openai/plugins) (5)
  • PostHog

    PostHog gives your AI agent direct access to your product analytics, feature flags, experiments, error tracking, surveys, logs, and LLM analytics. Ask questions about your data…

    de PostHog Inc. · Pacote de plugins

    Listado em: Codex: openai-curated (openai/plugins) · Descreve quase a mesma tarefa

  • Data Analytics

    Answer product and business questions with data

    de Data Analytics Maintainers · Pacote de plugins

    Listado em: Codex: openai-curated (openai/plugins) · Descreve quase a mesma tarefa

  • Mixpanel Headless

    Analyze Mixpanel data with the mixpanel_headless Python SDK and Codex skills.

    de Mixpanel · Pacote de plugins

    Listado em: Codex: openai-curated (openai/plugins) · Descreve quase a mesma tarefa

  • Datadog (Preview)

    Available for US1 customers only. Analyze, investigate, and act on your Datadog telemetry directly from ChatGPT using natural language. Ask questions about your production…

    de Datadog · Pacote de plugins

    Listado em: Codex: openai-curated (openai/plugins) · Descreve quase a mesma tarefa

  • Airtable

    Bring operational data and context into the flow of your ChatGPT conversations. You can ask questions, create and update records, and analyze your data—all through conversation…

    de Airtable · Pacote de plugins

    Listado em: Codex: openai-curated (openai/plugins) · Descreve quase a mesma tarefa

Listado em Community GitHub marketplaces (5)
  • pm-support

    Support & customer-ops skills: Support Macro, Help-Center Article, CSAT/NPS Analysis (with an NPS calculator), Support Runbook, Escalation Tree, and KB Audit. For frontline…

    de Mohit Aggarwal · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

  • customer-support-builder

    A meta-skill that helps you build custom customer support automation for your company. Guides through integrating with support platforms (Zendesk, HelpScout, Intercom, etc…

    de nbashaw · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

  • kpi-engine

    Pull and grade your cold-calling and lead-generation KPIs straight from your DataSift (REISift) account - dials, answer/conversation/contact rates, correct numbers, dispositions…

    de DataSift · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

  • analytics-skills

    Analyze with Amplitude — dashboards, charts, experiments, feedback, account health

    de Amplitude · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

  • pm-cs

    Customer Success skills: Customer Health Scorecard, QBR Deck, Escalation Brief, Churn Analysis, Renewal Playbook, Customer Success Plan. Score health, build QBRs, write escalation…

    de Mohit Aggarwal · Pacote de plugins

    Listado em: Community GitHub marketplaces · Descreve quase a mesma tarefa

Listado em Copilot CLI: github/awesome-copilot (5)
  • feedback-themes

    Explore grouped customer feedback signals by impact and drill into a theme to guide product next steps.

    de Aaron Powell · Pacote de plugins

    Listado em: Copilot CLI: github/awesome-copilot · Descreve quase a mesma tarefa

  • chronicle-stats

    See your local Copilot token usage by day, model, and session, and get tips to use it more efficiently.

    de Julia Muiruri · Pacote de plugins

    Listado em: Copilot CLI: github/awesome-copilot · Descreve quase a mesma tarefa

  • incident-io

    Official incident.io plugins for AI agents: skills for working with [incident.io](https://incident.io/) — incidents, on-call, and investigations — and for authoring the…

    de incident-io · Pacote de plugins

    Listado em: Copilot CLI: github/awesome-copilot · Descreve quase a mesma tarefa

  • whatidid

    Turn your Copilot sessions into proof of impact — research-grounded HTML reports with effort estimation, skills analysis, and ROI metrics from local session logs.

    de microsoft · Pacote de plugins

    Listado em: Copilot CLI: github/awesome-copilot · Descreve quase a mesma tarefa

  • sumo-logic

    Query Sumo Logic logs, alerts, dashboards, and SIEM insights directly from Copilot.

    de SumoLogic · Pacote de plugins

    Listado em: Copilot CLI: github/awesome-copilot · Descreve quase a mesma tarefa

Listado em Copilot CLI: github/copilot-plugins (5)
  • workiq-productivity

    WorkIQ productivity skills powered by the local WorkIQ CLI — read-only insights across email, meetings, calendar, Teams, SharePoint, projects, and people.

    de microsoft · Pacote de plugins

    Listado em: Copilot CLI: github/copilot-plugins · Descreve quase a mesma tarefa

  • workiq

    Query Microsoft 365 data with natural language — emails, meetings, documents, Teams messages, and more.

    de microsoft · Pacote de plugins

    Listado em: Copilot CLI: github/copilot-plugins, npm registry (MCP servers) · Descreve quase a mesma tarefa

  • microsoft-365-agents-toolkit

    Toolkit for building Microsoft 365 Copilot declarative agents — scaffolding, JSON manifest development, and capability configuration.

    de microsoft · Pacote de plugins

    Listado em: Copilot CLI: github/copilot-plugins · Descreve quase a mesma tarefa

  • azure-devops-copilot-plugin

    Bring Azure DevOps work-item, repository, and pull-request workflows into GitHub Copilot.

    de microsoft · Pacote de plugins

    Listado em: Copilot CLI: github/copilot-plugins · Descreve uma tarefa semelhante

  • model-apps

    Build and deploy Power Apps generative pages for model-driven apps with specialist agents for planning, entity creation, and parallel code generation. Requires PAC CLI >= 2.7.0…

    de microsoft · Pacote de plugins

    Listado em: Copilot CLI: github/copilot-plugins · Descreve uma tarefa semelhante

Listado em Cursor: cursor/plugins (5)
  • Zoho Desk

    Work with tickets, contacts, tasks, and knowledge base articles in Zoho Desk.

    de Cursor · Pacote de plugins

    Listado em: Cursor: cursor/plugins · Descreve quase a mesma tarefa

  • PostHog MCP

    Work with PostHog from chat: query product analytics and run SQL, manage feature flags and experiments, triage error tracking issues, and review session replays, surveys, and…

    de Cursor · Pacote de plugins

    Listado em: Cursor: cursor/plugins · Descreve quase a mesma tarefa

  • Intercom

    Search conversations, contacts, and Help Center articles.

    de Cursor · Pacote de plugins

    Listado em: Cursor: cursor/plugins · Descreve quase a mesma tarefa

  • Gong

    Pull account summaries, deal insights, and call briefs.

    de Cursor · Pacote de plugins

    Listado em: Cursor: cursor/plugins · Descreve quase a mesma tarefa

  • HubSpot

    Search and update contacts, companies, deals, and tickets.

    de Cursor · Pacote de plugins

    Listado em: Cursor: cursor/plugins · Descreve quase a mesma tarefa

Listado em Docker MCP Catalog (5)
  • Opine

    A Model Context Protocol (MCP) server for querying deals and evaluations from the Opine CRM API.

    de cody-docker · Servidor MCP

    Listado em: Docker MCP Catalog · Descreve quase a mesma tarefa

  • Close

    Streamline sales processes with integrated calling, email, SMS, and automated workflows for small and scaling businesses.

    de docker · Servidor MCP

    Listado em: Docker MCP Catalog · Descreve quase a mesma tarefa

  • HubSpot

    Unite marketing, sales, and customer service with AI-powered automation, lead management, and comprehensive analytics.

    de docker · Servidor MCP

    Listado em: Docker MCP Catalog · Descreve quase a mesma tarefa

  • Airtable

    Read and write access to Airtable database schemas, tables, and records.

    de domdomegg · Servidor MCP

    Listado em: Official MCP Registry, Docker MCP Catalog · Descreve quase a mesma tarefa

  • Dynatrace-mcp io.github.dynatrace-oss/Dynatrace-mcp

    [DEPRECATED] Dynatrace MCP Server. Migrate to dynatrace-for-ai or Dynatrace Remote MCP Server.

    de dynatrace-oss · Servidor MCP

    Listado em: Official MCP Registry, Docker MCP Catalog · Descreve quase a mesma tarefa

Listado em Official MCP Registry (5)
  • Swifteq MCP Server for Zendesk

    Connect Claude, ChatGPT or any AI assistant to Zendesk tickets, CSAT, macros and Help Center.

    de swifteq.com · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • Rulebase

    CX ops: read conversations, calls and QA evaluations from Zendesk, Freshdesk, Five9 and more.

    de rulebase.co · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • Zendesk MCP by usefulapi

    Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.

    de usefulapi.io · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • IrisAgent Support Analyst

    Ask questions about your support tickets, chats, agents and AI answer quality, with cited tickets.

    de irisagent.com · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

  • OpsDoctor

    AI-powered CRM diagnostics, workflow audits, and industry benchmarks for SMBs.

    de jhicks935-lab · Servidor MCP

    Listado em: Official MCP Registry · Descreve quase a mesma tarefa

Listado em PyPI (MCP servers) (5)
  • CallRail MCP

    CallRail REST API v3: 57 tools for calls, leads, trackers, tags, users, and agency reporting.

    de pghdma · Servidor MCP

    Listado em: Official MCP Registry, PyPI (MCP servers) · Descreve quase a mesma tarefa

  • google-analytics com.mcparmory/google-analytics

    Query GA4 analytics data with custom reports, pivot tables, and audience exports

    de mcparmory.com · Servidor MCP

    Listado em: Official MCP Registry, PyPI (MCP servers) · Descreve quase a mesma tarefa

  • mixpanel com.mcparmory/mixpanel

    Analyze user behavior with funnels, retention, cohorts, and event segmentation

    de mcparmory.com · Servidor MCP

    Listado em: Official MCP Registry, PyPI (MCP servers) · Descreve quase a mesma tarefa

  • activecollab-mcp

    MCP server for ActiveCollab — exposes projects, tasks, comments, attachments, and time tracking to MCP-compatible LLM clients.

    de devjtv · Servidor MCP

    Listado em: PyPI (MCP servers) · Descreve quase a mesma tarefa

  • customerio-journeys-track com.mcparmory/customerio-journeys-track

    Track customer data, manage audience segments, and trigger personalized campaigns

    de mcparmory.com · Servidor MCP

    Listado em: Official MCP Registry, PyPI (MCP servers) · Descreve quase a mesma tarefa

Listado em npm registry (MCP servers) (5)
  • MCP FreeScout

    FreeScout ticket management with AI-powered analysis, search filters, and structured outputs.

    de verygoodplugins · Servidor MCP

    Listado em: Official MCP Registry, npm registry (MCP servers) · Descreve quase a mesma tarefa

  • zendesk-mcp-server io.github.fruggr/zendesk-mcp-server

    Draft, translate and update Help Center articles and manage Zendesk tickets from your AI assistant.

    de fruggr · Servidor MCP

    Listado em: Official MCP Registry, npm registry (MCP servers) · Descreve quase a mesma tarefa

  • ZiggsAI

    Lets your assistant work with the people and agents in your Ziggs workspaces: inbox, chats, tasks.

    de ZiggsAI · Servidor MCP

    Listado em: Official MCP Registry, npm registry (MCP servers) · Descreve quase a mesma tarefa

  • Attio MCP Server

    AI-powered Attio CRM access. Manage contacts, companies, deals, tasks, notes and workflows.

    de kesslerio · Servidor MCP

    Listado em: Official MCP Registry, npm registry (MCP servers) · Descreve quase a mesma tarefa

  • Conduyt CRM

    Conduyt CRM tools for AI agents: contacts, deals, pipelines, tasks, automations, messaging, reports

    de conduyt.com · Servidor MCP

    Listado em: Official MCP Registry, npm registry (MCP servers) · Descreve quase a mesma tarefa

Encontrados pelo significado, não por código ou repositório em comum: plugins semelhantes continuam sendo produtos distintos, e isto não é uma avaliação nem uma recomendação.

Quer esta marca no seu plugin em nosso catálogo?

Prove que o mantém com um arquivo no repositório, um arquivo no seu domínio ou um registro DNS, e você poderá mostrar esta marca na ficha, com banners ao vivo para o seu site e o README. Como funciona a verificação

Você também recebe alertas quando um marketplace o publica, o remove, muda a marca de verificado ou o que ele pede, e o endpoint remoto passa a ser monitorado como um serviço web.

Dados de Community GitHub marketplaces. Os números vêm das nossas próprias passagens regulares pelos marketplaces, última leitura em . Não publicamos dados de contato dos editores de plugins.

De onde vêm os dados: como o catálogo é montado