customer-support-analysis
First reply, resolution time, backlog, SLA, and CSAT analysis for Zendesk
Plugin bundle · by Fivetran
About
customer-support-analysis is a plugin bundle for AI coding tools published by Fivetran. Marketplaces we read that list it: 1 (Community GitHub marketplaces). The last change we recorded was on 2026-10-23. As of our marketplace pass on 2026-10-31.
What it asks for
- Installs as a plugin bundle
- Hooks: 3
What it declares, asks for and runs, in full
Only install plugins from developers you trust. We list what marketplaces publish and do not test plugins.
Works with
- Claude Code
From the marketplaces that list it and the MCP transport it declares, as each client documents them. We do not test plugins.
Connect
Commands and configs built only from what its marketplaces declare. We do not run them for you and do not test plugins.
As a Claude Code plugin
Built from what Community GitHub marketplaces declares.
/plugin marketplace add fivetran/skills
/plugin install customer-support-analysis@fivetran-skillsWhere it is published
| Marketplace | Status | Version | Figures | Verified | First seen |
|---|---|---|---|---|---|
| Community marketplace fivetran/skills (Open the source on GitHub) | Listed | 1.0.12 | Forks (GitHub): 1 Stars (GitHub): 24 |
Not marked |
Each figure is the marketplace's own and is never added up across marketplaces. A marketplace that publishes no figure shows none: no number is not zero.
Listed in one community marketplace
| Marketplace | Repository | Stars (GitHub) |
|---|---|---|
| fivetran-skills | fivetran/skills | 24 |
How its figures have moved
- 2026-10-2324
- 2026-10-3024
Each dot is a day we read a different number; flat stretches are days the number did not move. Figures of different marketplaces are never added up.
What the bundle contains
As published on Community GitHub marketplaces.
Skills: 1
customer-support-analysis
Hooks: 3
PostToolUsePostToolUseFailureUserPromptSubmit
What changed
- Became a product we track
- Community GitHub marketplaces: appeared
Similar plugins
Products whose own names, descriptions, tools and skills are closest in meaning to this one, on every marketplace we read. Closeness is ranked within this list only.
-
Support & customer-ops skills: Support Macro, Help-Center Article, CSAT/NPS Analysis (with an NPS calculator), Support Runbook, Escalation Tree, and KB Audit. For frontline…
-
Swifteq MCP Server for Zendesk
Connect Claude, ChatGPT or any AI assistant to Zendesk tickets, CSAT, macros and Help Center.
-
CX ops: read conversations, calls and QA evaluations from Zendesk, Freshdesk, Five9 and more.
-
Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.
-
Ask questions about your support tickets, chats, agents and AI answer quality, with cited tickets.
-
Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.
-
AI-powered CRM diagnostics, workflow audits, and industry benchmarks for SMBs.
-
A meta-skill that helps you build custom customer support automation for your company. Guides through integrating with support platforms (Zendesk, HelpScout, Intercom, etc…
-
FreeScout ticket management with AI-powered analysis, search filters, and structured outputs.
-
Bring Pendo product analytics into Claude Code: account health, feature adoption, session replay lookup and triage, feedback analysis, and data-informed planning grounded in real…
Similar plugins by marketplace
The same question asked of one marketplace at a time: is there an analog of this plugin there?
Has a listing on Claude Code: claude-plugins-community (5)
-
Turn Claude into your GTM analyst. Query accounts, deals, calls, and pipeline data with natural language — powered by Attive's unified data graph.
-
AI customer support operations toolkit — manage conversations, contacts, knowledge base, analytics, and team workload. 9 skills, 4 agents, 3 commands, hooks, and configurable…
-
Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your…
-
MCP server for conversational data access in Claude Code. Query CRM systems, ticket trackers, and databases using natural language. Includes schema discovery, relationship…
-
Analyze business data and build custom Pigment models, metrics, and boards through natural language.
Has a listing on Claude Code: claude-plugins-official (5)
-
Bring Pendo product analytics into Claude Code: account health, feature adoption, session replay lookup and triage, feedback analysis, and data-informed planning grounded in real…
-
Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your…
-
Analyze business data and build custom Pigment models, metrics, and boards through natural language.
-
Connect Claude to Fullstory to query behavioral analytics, session replays, and customer experience insights.
-
Connect Claude Code to LogRocket to query session replays, metrics, issues, and user behavior using natural language.
Has a listing on Claude: knowledge-work-plugins (5)
-
Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.
-
Bring Pendo product analytics into Claude Code: account health, feature adoption, session replay lookup and triage, feedback analysis, and data-informed planning grounded in real…
-
Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your…
-
Prep calls, summarize and follow up, research accounts, review deals and pipeline, and write the forecast, using the CRM, email, calendar and chat tools your team already uses, or…
-
Run your monday CRM in plain language. Build a pipeline from scratch, start the day with a ranked deal briefing, spin up a forecast dashboard, audit board health, clean up messy…
Has a listing on Codex: openai-curated (openai/plugins) (5)
-
PostHog gives your AI agent direct access to your product analytics, feature flags, experiments, error tracking, surveys, logs, and LLM analytics. Ask questions about your data…
-
Answer product and business questions with data
-
Analyze Mixpanel data with the mixpanel_headless Python SDK and Codex skills.
-
Available for US1 customers only. Analyze, investigate, and act on your Datadog telemetry directly from ChatGPT using natural language. Ask questions about your production…
-
Bring operational data and context into the flow of your ChatGPT conversations. You can ask questions, create and update records, and analyze your data—all through conversation…
Has a listing on Community GitHub marketplaces (5)
-
Support & customer-ops skills: Support Macro, Help-Center Article, CSAT/NPS Analysis (with an NPS calculator), Support Runbook, Escalation Tree, and KB Audit. For frontline…
-
A meta-skill that helps you build custom customer support automation for your company. Guides through integrating with support platforms (Zendesk, HelpScout, Intercom, etc…
-
Pull and grade your cold-calling and lead-generation KPIs straight from your DataSift (REISift) account - dials, answer/conversation/contact rates, correct numbers, dispositions…
-
Analyze with Amplitude — dashboards, charts, experiments, feedback, account health
-
Customer Success skills: Customer Health Scorecard, QBR Deck, Escalation Brief, Churn Analysis, Renewal Playbook, Customer Success Plan. Score health, build QBRs, write escalation…
Has a listing on Copilot CLI: github/awesome-copilot (5)
-
Explore grouped customer feedback signals by impact and drill into a theme to guide product next steps.
-
See your local Copilot token usage by day, model, and session, and get tips to use it more efficiently.
-
Official incident.io plugins for AI agents: skills for working with [incident.io](https://incident.io/) — incidents, on-call, and investigations — and for authoring the…
-
Turn your Copilot sessions into proof of impact — research-grounded HTML reports with effort estimation, skills analysis, and ROI metrics from local session logs.
-
Query Sumo Logic logs, alerts, dashboards, and SIEM insights directly from Copilot.
Has a listing on Copilot CLI: github/copilot-plugins (5)
-
workiq-productivity
WorkIQ productivity skills powered by the local WorkIQ CLI — read-only insights across email, meetings, calendar, Teams, SharePoint, projects, and people.
-
workiq
Query Microsoft 365 data with natural language — emails, meetings, documents, Teams messages, and more.
-
Toolkit for building Microsoft 365 Copilot declarative agents — scaffolding, JSON manifest development, and capability configuration.
-
Bring Azure DevOps work-item, repository, and pull-request workflows into GitHub Copilot.
-
model-apps
Build and deploy Power Apps generative pages for model-driven apps with specialist agents for planning, entity creation, and parallel code generation. Requires PAC CLI >= 2.7.0…
Has a listing on Cursor: cursor/plugins (5)
-
Work with tickets, contacts, tasks, and knowledge base articles in Zoho Desk.
-
Work with PostHog from chat: query product analytics and run SQL, manage feature flags and experiments, triage error tracking issues, and review session replays, surveys, and…
-
Search conversations, contacts, and Help Center articles.
-
Pull account summaries, deal insights, and call briefs.
-
Search and update contacts, companies, deals, and tickets.
Has a listing on Docker MCP Catalog (5)
-
A Model Context Protocol (MCP) server for querying deals and evaluations from the Opine CRM API.
-
Streamline sales processes with integrated calling, email, SMS, and automated workflows for small and scaling businesses.
-
Unite marketing, sales, and customer service with AI-powered automation, lead management, and comprehensive analytics.
-
Read and write access to Airtable database schemas, tables, and records.
-
Dynatrace-mcp io.github.dynatrace-oss/Dynatrace-mcp
[DEPRECATED] Dynatrace MCP Server. Migrate to dynatrace-for-ai or Dynatrace Remote MCP Server.
Has a listing on Official MCP Registry (5)
-
Swifteq MCP Server for Zendesk
Connect Claude, ChatGPT or any AI assistant to Zendesk tickets, CSAT, macros and Help Center.
-
CX ops: read conversations, calls and QA evaluations from Zendesk, Freshdesk, Five9 and more.
-
Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.
-
Ask questions about your support tickets, chats, agents and AI answer quality, with cited tickets.
-
AI-powered CRM diagnostics, workflow audits, and industry benchmarks for SMBs.
Has a listing on PyPI (MCP servers) (5)
-
CallRail REST API v3: 57 tools for calls, leads, trackers, tags, users, and agency reporting.
-
google-analytics com.mcparmory/google-analytics
Query GA4 analytics data with custom reports, pivot tables, and audience exports
-
mixpanel com.mcparmory/mixpanel
Analyze user behavior with funnels, retention, cohorts, and event segmentation
-
MCP server for ActiveCollab — exposes projects, tasks, comments, attachments, and time tracking to MCP-compatible LLM clients.
-
customerio-journeys-track com.mcparmory/customerio-journeys-track
Track customer data, manage audience segments, and trigger personalized campaigns
Has a listing on npm registry (MCP servers) (5)
-
FreeScout ticket management with AI-powered analysis, search filters, and structured outputs.
-
zendesk-mcp-server io.github.fruggr/zendesk-mcp-server
Draft, translate and update Help Center articles and manage Zendesk tickets from your AI assistant.
-
Lets your assistant work with the people and agents in your Ziggs workspaces: inbox, chats, tasks.
-
AI-powered Attio CRM access. Manage contacts, companies, deals, tasks, notes and workflows.
-
Conduyt CRM tools for AI agents: contacts, deals, pipelines, tasks, automations, messaging, reports
Found by meaning, not by shared code or a shared repository: similar plugins stay separate products, and this is not a review or a recommendation.
Want this mark on your plugin in our catalog?
Prove you maintain it with a file in its repository, a file on your domain or a DNS record, and you can show this mark on the card, with live banners for your site and README. How verification works
You also get alerts when a marketplace lists it, drops it, changes its verified mark or what it asks for, and its remote endpoint goes on monitoring as a web service.
Data comes from public marketplace files in GitHub repositories of their authors. Figures come from our own regular passes over the marketplaces, last read on . We publish no contact details for plugin publishers.