Is AItsy – AI customer support assistant for Etsy sellers safe to install?

What data it declares

The developer declares that it does not collect or use your data.

The developer also certifies that your data is not sold to third parties outside approved uses, not used for purposes unrelated to the extension's core function, and not used to decide creditworthiness or lending.

The listing links to a privacy policy.

This is the developer's own declaration in the Chrome Web Store. We cannot check it against what the extension does.

What Chrome asks you to allow

When you add it, Chrome asks you to allow it to:

• Read and change your data on api.shopshelper.com, etsy.com, and all etsy.com sites

Derived from the manifest by Chrome's documented rules; the dialog's exact wording depends on your Chrome version and language. Chrome asks again if an update requests more.

What it can reach

Specific sites only: 1 match pattern.

• https://api.shopshelper.com/* only api.shopshelper.com

Worth knowing

• Sign you in with a Google account identity

Routine for an extension

• Store data in your browser storage

Pages it runs its code on

It runs its own code on specific pages only: 2 site patterns.

• *://etsy.com/* only etsy.com
• *://*.etsy.com/* etsy.com and all its subdomains

A content script is code the extension injects into pages matching these patterns. On those pages it can read and change what you see, whether or not a host permission is listed above.

How usual this is for its category

In Productivity · Tools, 20% of extensions ask for access to every site. This one: Access to specific sites only.

The typical extension there declares 3 browser permissions; this one declares 2 browser permissions.

Counted over the live extensions of the same category after our latest full pass of the store. A share is context, not a verdict: what is normal depends on what the extension is for.

Who uses it and how it is kept up

343 users

• Last updated in the store 329 days ago, on 2025-12-09.
• No new version in the last 90 days.

What the store shows

• Established publisher The store's badge for publishers with a good record and no history of violations.

The listing says it offers in-app purchases.

Has it asked for more over time?

This is the question a permission list on its own cannot answer. An extension that shipped narrow and widened later is a different proposition from one that always asked for the same thing.

The permissions this extension requests have not changed since we started watching it.

Who publishes it

ueyupen. This listing has been in the store since 2025-11-17 and was last updated on 2025-12-09.

Similar extensions that ask for less

Listings close to this one in what they say they do, which declare less reach. Less reach is not a verdict on either: compare what each needs for the job.

1. Etsy Customer Service Helper with ChatGPT Runs its code on every site · 2 permissions 584 users ★ 3.4
2. SellerDesk AI – Marketplace Assistant Runs its code on every site · 5 permissions 4 users
3. Replero: AI for Etsy Messages Access to specific sites only · 1 permission, 2 site patterns 42 users ★ 5.0

How to check or remove it in Chrome

1. Type chrome://extensions in the address bar and find the extension in the list.
2. Open its details. The site access setting shows where it can run; set it to run only on click and it reaches a page only after you press its icon.
3. To uninstall it, choose Remove on the same page.

Questions people ask

What can AItsy – AI customer support assistant for Etsy sellers access?

Specific sites only: 1 match pattern. It declares 2 browser permissions.

What data does AItsy – AI customer support assistant for Etsy sellers collect?

The developer declares that it does not collect or use your data. This is the developer's own declaration in the Chrome Web Store. We cannot check it against what the extension does.

Has AItsy – AI customer support assistant for Etsy sellers asked for more permissions over time?

The permissions this extension requests have not changed since we started watching it.

Does AItsy – AI customer support assistant for Etsy sellers publish a privacy policy?

Yes, the store listing links to a privacy policy.