Is Ferndesk safe to install?

What data it declares

The developer declares that it collects these kinds of data:

• Authentication information such as passwords, credentials or PIN codes
• Website content such as text, images or links on the pages you open

The developer also certifies that your data is not sold to third parties outside approved uses, not used for purposes unrelated to the extension's core function, and not used to decide creditworthiness or lending.

The listing links to a privacy policy.

This is the developer's own declaration in the Chrome Web Store. We cannot check it against what the extension does.

What Chrome asks you to allow

When you add it, Chrome asks you to allow it to:

• Read and change all your data on all websites
• Read your browsing history

Derived from the manifest by Chrome's documented rules; the dialog's exact wording depends on your Chrome version and language. Chrome asks again if an update requests more.

What it can reach

Specific sites only: 1 match pattern.

• https://engine.ferndesk.com/* only engine.ferndesk.com

Reaches your browsing data or every site

• Read and change cookies on the sites it can access cookies
• See the address and title of every tab you have open tabs

Worth knowing

• Run its own code on the pages it can access scripting

Routine for an extension

• Act on the current tab, but only after you click it activeTab
• Add items to the right-click menu contextMenus
• Open a panel beside the page sidePanel
• Store data in your browser storage

Pages it runs its code on

It runs its own code on every page you open: the manifest declares a content script for all sites.

• <all_urls> every site

A content script is code the extension injects into pages matching these patterns. On those pages it can read and change what you see, whether or not a host permission is listed above.

What it may ask for later

Not granted when you add it: Chrome asks you the moment the extension requests one of these, and you can refuse. It may later ask for access to every site.

• <all_urls> every site

How usual this is for its category

In Productivity · Workflow, 19% of extensions ask for access to every site. This one: Runs its code on every site.

The typical extension there declares 3 browser permissions; this one declares 7 browser permissions.

• Read and change cookies on the sites it can access (cookies): 6% of extensions in this category ask for it.
• See the address and title of every tab you have open (tabs): 33% of extensions in this category ask for it.

Counted over the live extensions of the same category after our latest full pass of the store. A share is context, not a verdict: what is normal depends on what the extension is for.

Who uses it and how it is kept up

2k users (last published figure)

• Last updated in the store 3 days ago, on 2026-10-29.
• We have seen 16 new versions in the last 90 days.

What the store shows

• Established publisher The store's badge for publishers with a good record and no history of violations.
• Trader The publisher has declared itself a trader under EU rules.

Has it asked for more over time?

This is the question a permission list on its own cannot answer. An extension that shipped narrow and widened later is a different proposition from one that always asked for the same thing.

The permissions this extension requests have not changed since we started watching it.

Versions we have seen

1. 2026-10-29Version 2.0.805 (374929b634c1)
2. 2026-10-29Version 2.0.800 (f99aa5cc600a)
3. 2026-10-28Version 2.0.798 (3a24be1bc55b)
4. 2026-10-27Version 2.0.777 (d9a7ba08e11e)
5. 2026-10-26Version 2.0.772 (6ae96ae7e19f)
6. 2026-10-24Version 2.0.744 (661aaad81ebe)
7. 2026-10-23Version 2.0.739 (f8d8ed08083d)
8. 2026-10-23Version 2.0.733 (aa5a670e4e34)

Who publishes it

wilson. This listing has been in the store since 2025-10-03 and was last updated on 2026-10-29.

Similar extensions that ask for less

Listings close to this one in what they say they do, which declare less reach. Less reach is not a verdict on either: compare what each needs for the job.

1. MoviMaster Runs its code on every site · 1 permission 16 users ★ 5.0
2. Robojin-Freshdesk: ChatGPT for Freshdesk No site access · 2 permissions 10 users
3. Helpical / Crisp Access to specific sites only · 1 permission, 1 site pattern 10 users ★ 5.0

How to check or remove it in Chrome

1. Type chrome://extensions in the address bar and find the extension in the list.
2. Open its details. The site access setting shows where it can run; set it to run only on click and it reaches a page only after you press its icon.
3. To uninstall it, choose Remove on the same page.

Questions people ask

What can Ferndesk access?

Specific sites only: 1 match pattern. It declares 7 browser permissions.

What data does Ferndesk collect?

The developer declares that it collects these kinds of data: Authentication information, Website content. This is the developer's own declaration in the Chrome Web Store. We cannot check it against what the extension does.

Has Ferndesk asked for more permissions over time?

The permissions this extension requests have not changed since we started watching it.

Does Ferndesk publish a privacy policy?

Yes, the store listing links to a privacy policy.