Contact Support vs helpscout-navigator
Contact Support is a plugin bundle for AI coding tools published by danielrosehill. Marketplaces we read that list it: 1 (Community GitHub marketplaces). helpscout-navigator is a plugin bundle for AI coding tools published by Drew Burchfield. Marketplaces we read that list it: 1 (Community GitHub marketplaces). As of our marketplace pass on 2026-10-23. This pair was picked by a reader, not by our comparison rule, so search engines are asked not to index the page.
Where each is published
| Marketplace | ||
|---|---|---|
| Community marketplace danielrosehill/claude-code-plugins | Listed Version: 0.2.0 Forks (GitHub): 0 Stars (GitHub): 0 Not marked · First seen |
Not listed |
| Community marketplace drewburchfield/help-scout-mcp-server | Not listed | Listed Version: 2.0.0 Forks (GitHub): 23 Stars (GitHub): 47 Not marked · First seen |
Each figure is the marketplace's own and is never added up across marketplaces. A marketplace that publishes no figure shows none: no number is not zero.
The facts side by side
| Fact | Contact Support | helpscout-navigator |
|---|---|---|
| Marketplaces that list it | 1 | 1 |
| Stars (GitHub) (differs) | 0 (worse) | 47 (better) |
| Forks (GitHub) (differs) | 0 (worse) | 23 (better) |
| Last release | Not published | Not published |
| Where it runs | Installs as a plugin bundle | Installs as a plugin bundle |
| Transport | Not stated | Not stated |
| Tools it declares | Not published | Not published |
| Environment variables it asks for | Not published | Not published |
| Parts of the bundle (differs) | 8 | 1 |
| Licence | MIT | MIT |
| Repository (differs) | github.com/danielrosehill/contact-support-plugin | github.com/drewburchfield/help-scout-mcp-server |
| Changes in the last 7 days | 0 | 0 |
| First seen (differs) | 2026-10-15 | 2026-10-13 |
Lines where the two differ have a tinted background and bold values. Where the data itself says which value is better (more marketplaces, a larger figure of the same marketplace, a fresher release, a verified mark on a marketplace that lists both), the better one is also marked green with ▲ and the worse one red with ▼. Where it runs, the transport, the tools, the settings, hooks, the bundle's parts, the licence and the week's changes are marked only as different: more or fewer is not better in itself.
What each says it does
Contact Support
Contact a vendor's support desk from a registry of verified, dated contact routes rather than recalled ones — ticket URLs and which support plans can reach them, abuse and fraud addresses taken from mailto hrefs rather than page text, per-tier response windows, priority vocabulary, escalation ladders with SLA claim deadlines, pre-contact checks, and the plausible routes that turn out to be dead. Records the user's account identity and where credentials live (a pointer, never the secret), drafts the request with the identifiers the desk will demand, sends it through whichever channel is actually reachable, logs the ticket and chases it when the window elapses. Ships verified for Twilio only; extend with support-add-service. Work in progress — concept stage.
helpscout-navigator
Navigation skill for the Help Scout MCP server: tool selection, correct sequencing, and the opt-in write surface. Skill only; set up the MCP server separately in your client.
How to run each
Contact Support As a Claude Code plugin
/plugin marketplace add danielrosehill/claude-code-plugins
/plugin install contact-support@danielrosehill
helpscout-navigator As a Claude Code plugin
/plugin marketplace add drewburchfield/help-scout-mcp-server
/plugin install helpscout-navigator@helpscout-mcp
Commands built only from what the marketplaces declare; the full set for every client is on each card.
Tools each declares
Neither one's marketplaces publish a list of tools, so there is nothing to compare.
Settings each asks for
Neither one's marketplaces publish the settings it asks for.
What it can do: Contact Support · What it can do: helpscout-navigator · Compare two other plugins
Data comes from public marketplace files in GitHub repositories of their authors. Figures come from our own regular passes over the marketplaces, last read on . We publish no contact details for plugin publishers.