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Comparison

freshdesk-webhooks vs servicenow-sdk

freshdesk-webhooks is a plugin bundle for AI coding tools published by Hookdeck. Marketplaces we read that list it: 1 (Community GitHub marketplaces). servicenow-sdk is a plugin bundle for AI coding tools published by ServiceNow. Marketplaces we read that list it: 3 (Claude Code: claude-plugins-official, Claude: knowledge-work-plugins, Community GitHub marketplaces). As of our marketplace pass on 2026-10-27. This pair was picked by a reader, not by our comparison rule, so search engines are asked not to index the page.

Where each is published

Where each is published
Marketplacefreshdesk-webhooksservicenow-sdk
Community marketplace hookdeck/webhook-skills Listed
Version: not stated
Forks (GitHub): 16
Stars (GitHub): 94
Not marked · First seen
Not listed
Claude Code: claude-plugins-official Not listed Listed
Version: 1.2.0
Forks (GitHub): 33
Stars (GitHub): 137
Not marked · First seen
Claude: knowledge-work-plugins Not listed Listed
Version: 1.2.0
Forks (GitHub): 33
Stars (GitHub): 137
Not marked · First seen

Each figure is the marketplace's own and is never added up across marketplaces. A marketplace that publishes no figure shows none: no number is not zero.

The facts side by side

freshdesk-webhooks vs servicenow-sdk
Factfreshdesk-webhooksservicenow-sdk
Marketplaces that list it (differs)1 (worse)3 (better)
Stars (GitHub) (differs)94 (worse)137 (better)
Forks (GitHub) (differs)16 (worse)33 (better)
Last releaseNot publishedNot published
Where it runsInstalls as a plugin bundleInstalls as a plugin bundle
TransportNot statedNot stated
Tools it declaresNot publishedNot published
Environment variables it asks forNot publishedNot published
Parts of the bundle (differs)Not published1
Licence (differs)MITNot stated
Repository (differs)github.com/hookdeck/webhook-skillsgithub.com/servicenow/sdk
Changes in the last 7 days (differs)20
First seen (differs)2026-10-212026-10-11

Lines where the two differ have a tinted background and bold values. Where the data itself says which value is better (more marketplaces, a larger figure of the same marketplace, a fresher release, a verified mark on a marketplace that lists both), the better one is also marked green with ▲ and the worse one red with ▼. Where it runs, the transport, the tools, the settings, hooks, the bundle's parts, the licence and the week's changes are marked only as different: more or fewer is not better in itself.

What each says it does

freshdesk-webhooks

In its own words, on Community GitHub marketplaces:

Receive and authenticate Freshdesk webhooks sent by the "Trigger Webhook" action in Freshdesk automation rules (Ticket Creation and Ticket Updates). Use when building a Freshdesk webhook receiver, securing it with a shared secret custom header (Freshdesk has no HMAC signature), writing the Advanced JSON payload with placeholders like {{ticket.id}} and {{Triggered event}}, handling ticket_created / ticket_updated deliveries, or debugging Freshdesk webhook retries (every 30 minutes, 48 calls) and the 1000 calls/hour limit.

servicenow-sdk

In its own words, on Claude Code: claude-plugins-official:

Create, edit, and deploy ServiceNow applications with the Fluent SDK effortlessly through Claude AI.

How to run each

freshdesk-webhooks As a Claude Code plugin

Claude Code
/plugin marketplace add hookdeck/webhook-skills
/plugin install freshdesk-webhooks@webhook-skills

servicenow-sdk As a Claude Code plugin

Claude Code
/plugin install servicenow-sdk@claude-plugins-official

Commands built only from what the marketplaces declare; the full set for every client is on each card.

Tools each declares

Neither one's marketplaces publish a list of tools, so there is nothing to compare.

Settings each asks for

Neither one's marketplaces publish the settings it asks for.

What it can do: freshdesk-webhooks · What it can do: servicenow-sdk · Compare two other plugins

Data comes from public marketplace files in GitHub repositories of their authors. Data comes from the public marketplace file https://github.com/anthropics/claude-plugins-official/blob/HEAD/.claude-plugin/marketplace.json. Data comes from the public marketplace file https://github.com/anthropics/knowledge-work-plugins/blob/HEAD/.claude-plugin/marketplace.json. Figures come from our own regular passes over the marketplaces, last read on . We publish no contact details for plugin publishers.

Where the data comes from: how the catalog is built