freshdesk-webhooks vs servicenow-sdk
freshdesk-webhooks is a plugin bundle for AI coding tools published by Hookdeck. Marketplaces we read that list it: 1 (Community GitHub marketplaces). servicenow-sdk is a plugin bundle for AI coding tools published by ServiceNow. Marketplaces we read that list it: 3 (Claude Code: claude-plugins-official, Claude: knowledge-work-plugins, Community GitHub marketplaces). As of our marketplace pass on 2026-10-27. This pair was picked by a reader, not by our comparison rule, so search engines are asked not to index the page.
Where each is published
| Marketplace | ||
|---|---|---|
| Community marketplace hookdeck/webhook-skills | Listed Version: not stated Forks (GitHub): 16 Stars (GitHub): 94 Not marked · First seen |
Not listed |
| Claude Code: claude-plugins-official | Not listed | Listed Version: 1.2.0 Forks (GitHub): 33 Stars (GitHub): 137 Not marked · First seen |
| Claude: knowledge-work-plugins | Not listed | Listed Version: 1.2.0 Forks (GitHub): 33 Stars (GitHub): 137 Not marked · First seen |
Each figure is the marketplace's own and is never added up across marketplaces. A marketplace that publishes no figure shows none: no number is not zero.
The facts side by side
| Fact | freshdesk-webhooks | servicenow-sdk |
|---|---|---|
| Marketplaces that list it (differs) | 1 (worse) | 3 (better) |
| Stars (GitHub) (differs) | 94 (worse) | 137 (better) |
| Forks (GitHub) (differs) | 16 (worse) | 33 (better) |
| Last release | Not published | Not published |
| Where it runs | Installs as a plugin bundle | Installs as a plugin bundle |
| Transport | Not stated | Not stated |
| Tools it declares | Not published | Not published |
| Environment variables it asks for | Not published | Not published |
| Parts of the bundle (differs) | Not published | 1 |
| Licence (differs) | MIT | Not stated |
| Repository (differs) | github.com/hookdeck/webhook-skills | github.com/servicenow/sdk |
| Changes in the last 7 days (differs) | 2 | 0 |
| First seen (differs) | 2026-10-21 | 2026-10-11 |
Lines where the two differ have a tinted background and bold values. Where the data itself says which value is better (more marketplaces, a larger figure of the same marketplace, a fresher release, a verified mark on a marketplace that lists both), the better one is also marked green with ▲ and the worse one red with ▼. Where it runs, the transport, the tools, the settings, hooks, the bundle's parts, the licence and the week's changes are marked only as different: more or fewer is not better in itself.
What each says it does
freshdesk-webhooks
Receive and authenticate Freshdesk webhooks sent by the "Trigger Webhook" action in Freshdesk automation rules (Ticket Creation and Ticket Updates). Use when building a Freshdesk webhook receiver, securing it with a shared secret custom header (Freshdesk has no HMAC signature), writing the Advanced JSON payload with placeholders like {{ticket.id}} and {{Triggered event}}, handling ticket_created / ticket_updated deliveries, or debugging Freshdesk webhook retries (every 30 minutes, 48 calls) and the 1000 calls/hour limit.
servicenow-sdk
Create, edit, and deploy ServiceNow applications with the Fluent SDK effortlessly through Claude AI.
How to run each
freshdesk-webhooks As a Claude Code plugin
/plugin marketplace add hookdeck/webhook-skills
/plugin install freshdesk-webhooks@webhook-skills
servicenow-sdk As a Claude Code plugin
/plugin install servicenow-sdk@claude-plugins-official
Commands built only from what the marketplaces declare; the full set for every client is on each card.
Tools each declares
Neither one's marketplaces publish a list of tools, so there is nothing to compare.
Settings each asks for
Neither one's marketplaces publish the settings it asks for.
What it can do: freshdesk-webhooks · What it can do: servicenow-sdk · Compare two other plugins
Data comes from public marketplace files in GitHub repositories of their authors. Data comes from the public marketplace file https://github.com/anthropics/claude-plugins-official/blob/HEAD/.claude-plugin/marketplace.json. Data comes from the public marketplace file https://github.com/anthropics/knowledge-work-plugins/blob/HEAD/.claude-plugin/marketplace.json. Figures come from our own regular passes over the marketplaces, last read on . We publish no contact details for plugin publishers.